Create a Hotel Manager Resume That Shows Property Command
A hotel manager resume example with property keywords, sample bullets on occupancy and guest scores, and tips for select and full service hotels.
Example Hotel Manager summary
Hotel manager with nine years in select and full service properties, currently running a 186-room hotel with six department heads and 74 staff. Owns the operating budget, rate strategy and guest satisfaction program, and moved the property score from 7.9 to 8.8 in two years. Passed consecutive brand audits with no critical findings. Seeking a general manager role at a larger full service property.
Skills to list on a Hotel Manager resume
- Property operations
- Revenue and rate strategy
- Occupancy management
- Property management systems
- Guest satisfaction improvement
- Budgeting and forecasting
- Labor cost control
- Brand standard compliance
- Department head leadership
- Group and corporate sales
- Preventive maintenance
- Safety and emergency procedures
- Vendor contracts
- Renovation project oversight
What actually gets this resume read
- Start every job with the property: room count, service level, brand or independent, and how many staff report to you.
- Give the operating numbers a general manager is judged on, such as occupancy, average rate and guest score.
- Name the property management system and revenue tools you use, because hotel groups filter on those systems.
- Show brand audit and inspection results, since they prove you can hold standard without direct supervision.
- Separate rooms results from food and beverage results when the property has both, so scope is unmistakable.
- Include capital projects, renovations and openings with the room count and the revenue impact you protected.