Write an Intake Coordinator Resume That Shows Clean Referral Work
Intake coordinator resume examples with referral, verification and authorization keywords, and a guide to writing bullets a clinical manager trusts.
Example Intake Coordinator summary
Intake coordinator with five years in home health and behavioral health, handling 45 referrals a week from four hospital systems. Verifies benefits, secures prior authorization from 12 payers and schedules start of care within 24 hours for nine of every ten admissions. Holds referral to admission conversion above 70 in 100. Seeking an intake seat with a growing agency network.
Skills to list on a Intake Coordinator resume
- Referral intake
- Insurance verification
- Prior authorization
- Benefits eligibility checks
- Intake assessment
- HIPAA confidentiality
- WellSky
- Epic
- Level of care determination
- Waitlist and pending log management
- Case manager communication
- Documentation accuracy
- Multi line phone handling
- Medicaid and Medicare basics
What actually gets this resume read
- Give the referral volume per week and the referral sources, since hospital and physician pipelines are managed differently.
- Show the speed from referral to start of care, because that number is what keeps referral sources sending patients.
- Name the payers or payer types you verified with and the authorization portals you used to get approvals through.
- Include the conversion rate from referral to admission if you know it, since intake is a revenue seat, not a phone seat.
- Say which electronic record you documented in, such as WellSky, Kinnser, Epic or a behavioral health platform.
- Note the confidentiality training you carry, because intake handles diagnoses and financial detail on first contact.