Write an IT Intern Resume That Gets a First Interview
An IT intern resume example built from coursework, help desk work and home lab projects, with keywords and a section by section writing guide.
Example IT Intern summary
Second year information technology student with a year on a campus help desk and a home lab running Windows Server, Ubuntu and a pfSense firewall. Resolves around thirty tickets a week in Freshservice, images lab machines each semester, and writes the knowledge base articles the desk hands out. Studying for the CompTIA A+ exam and seeking an IT support internship with networking exposure.
Skills to list on a IT Intern resume
- Windows 11 support
- macOS support
- Active Directory
- Microsoft 365 administration
- Ticketing systems
- Hardware troubleshooting
- Software installation
- Networking fundamentals
- TCP/IP
- Ubuntu Linux
- Imaging and deployment
- Password and access management
- Technical documentation
- Customer service
- PowerShell basics
What actually gets this resume read
- Lead with education and expected graduation, then let a help desk job or lab work carry the experience section.
- Count what you have done, such as tickets handled per week or machines imaged, because volume proves real exposure.
- Describe your home lab as a project with an outcome, naming the operating systems, services and network setup.
- List any certification in progress with the exam name and target date, since intern postings reward the attempt.
- Use the vocabulary of the posting: Active Directory, Microsoft 365, imaging, ticketing, and the systems it names.
- Include customer-facing work outside IT briefly, because help desk hiring managers screen for patience under pressure.